Return Statement

In order to return a product you ordered, you should send us an email toins@phil.auth.gr.

Return Options

Returns are managed by the carrier that made the delivery.

Return Costs

Our e-shop will refund the return cost only:

1. when there is a delay in delivery (with the exception of delayed deliveries due to unexpected or unforeseen circumstances beyond our control),

2. when a delivered item has been damaged or is faulty.

In any other case, return costs are charged to the recipient.